Frequently Asked Questions

On your first visit you will be asked to arrive a few minutes early to complete a health history form or one may be sent out to you by email.

Your therapist will go over your health history form with you and determine your treatment needs and goals. This allows the therapist to assess your concerns effectively and to treat you safely.

You will be given privacy to disrobe to your comfort level and to get on the massage table in private, on the table you will lie in between the sheets and cover yourself. When your massage therapist is working on you, they will only uncover the area that they are working on at any one time. Your comfort is our number on concern, do not hesitate to ask your therapist questions or let them know how you are feeling throughout the session.

There are plenty of parking spaces in the area. Click here to learn more

Most extended health care plans cover Registered Massage Therapy treatments. Some plans may require a physician’s referral or other specific criteria for coverage. Check your individual policy to determine your type of coverage.

Our staff is equipped to directly bill Bluecross , Greenshield, Canada Life, Manulife, Sunlife and more. For a full list of companies that allow us to direct bill click here. If we are unable to direct bill we will provide receipts for all other health care plans.

To inquire about your coverage please contact your provider.

BlueCross call 1 800 667 4511
Greenshield at 1 888 711 1119
Canada Life 1800 465 0517